About

Our Story

JANCOA Janitorial Services, Inc. was founded in 1972 by Tony Miller. As a 19-year-old student at the University of Cincinnati he started the business cleaning local taverns after one of his professors commented on the growing “services” sector, including janitorial services. When his father passed away in 1972, Tony transformed the company to a full-time operation in order to financially support his family. His pioneering efforts not only sustained the Miller family but laid the strong foundation upon which today’s award-winning company stands. Approximately 20 years later, Mary Miller joined the team to form a dynamic partnership of operations, sales, and leadership.

In the past 10 years, Ron Miller, Clint and Christy Bard, and Jarrod Butcher have taken significant leadership roles within the organization. With the help of the 2nd generation family members and our talented management, sales, and operations teams, JANCOA has been blessed with steady growth. JANCOA has 500+ full-time employees and cleans more than 18 million square feet nightly. By creating processes that provide value and efficiencies for our customers, business partners, and team members, JANCOA continues to be the industry leader in the Cincinnati Tri-state commercial cleaning market.

There is a simple reason JANCOA can guarantee “Exceptional Service with a Smile,” we have the best people working for us and the best processes to help them be successful. All employees undergo a background check and pre-employment drug screen as well as the opportunity to receive outstanding benefits. JANCOA has been awarded the prestigious CIMS GB w/ honors certification, Woman Owned Business of the Year award (2015), EY Entrepreneur of the Year Lifetime Achievement award (2017) as well as many others.

The JANCOA Difference

 

  • Better opportunities help us find better people.

  • We are Cleaning Industry Management Standard – Green Building (CIMS-GB) Certified with Honors.

  • We clean more commercial office space in Greater Cincinnati than anyone else.

We Love Our City

 

When it comes to building a great company, we truly believe in a simple principal Jesus taught us, “Love God and love your neighbor as yourself.” Our leadership team runs JANCOA like a business family. We are now in the second generation of family leadership but we work tirelessly to build a larger JANCOA family through our employees and their loved ones.

Each year, JANCOA hosts several events to foster relationships among our employees and their families.
 

  • JANCOA encourages time to play and relax each year at our JANCOA Family Picnic as a benefit to our employees to recognize their hard work throughout the year. More than 900 people join us each year, and we carry the smiles, laughter, and fun with us throughout the year!
  • The Back to School Bash is one of our favorite internal events. Each year, we provide all school-aged children of our employees with free school supplies to set them up for success as they begin a new school year. Children are encouraged to be excited about their education & dream big! We sweeten the deal with summertime treats and new school supplies to help them along the way.
  • The Dream Manager is a program JANCOA developed that was popularized by Matthew Kelly’s book, The Dream Manager. The Dream Manager Program equips our employees with the tools and encouragement they need to improve their quality of life and work towards a brighter future.

Leadership Team

Mary

Mary

CEO

Joined team in May 1993

A dream of yours – Change the lives of 10 million people. Get them to Dream BIG, be who they are made to be and create a difference in the life of others.

Tony

Tony

Founder/President

Joined team in 1972

A dream of yours – Create hope & opportunity for people everywhere, no matter what they’ve done or where they’ve been. Our past doesn’t determine our future.

Clint

Clint

Chief Operating Officer

Join team in May 2010

A dream of yours – Watch both of my kids graduate from the University of Kentucky in 2021… then I’ll have enough money to buy a boat. LOL

Ron

Ron

VP of Operations

Joined team in June 1999

A dream of yours – Family vacation to The Masters Tournament

Christy

Christy

VP of Sales & Marketing

Joined team in June 2013

A dream of yours – To visit all the National Parks!

Jarrod

Jarrod

VP - Administration

Joined team in June 2013

A passion of yours – Creating memories – travel, food, adventures

Customer Service Managers

Jeff

Jeff

Customer Service Manager

Joined team in April 1994

A dream of yours – My dream is to grow my faith with Christ, and continue to make great memories with my family.

Mike

Mike

Customer Service Manager

Joined team in November 2015

A dream of yours – Love to golf in my off time. Love listening to live (country) music.

Bruce

Bruce

Customer Service Manager

Joined team in November 1998

A dream of yours – To Become fluent in Spanish.

Katie

Katie

Customer Service Manager

Joined team in December 2018

A dream of yours – To be a resource and to provide help to grieving families and children who have lost a loved one so they can find peace and healing.

Terry

Terry

Customer Service Manager

Joined team in October 2015

A dream of yours – Another trip to Ireland

Office Team

Jeff

Jeff

Director of Project Management/Customer Service Manager

Joined team in March 2014

A passion of yours – Spending time with family, friends and all sporting events.

Lauren

Lauren

Director of Training and Development/Customer Service Manager

Joined team in March 2017

A dream of yours – Finishing my bachelor’s degree!

Lance

Lance

Director of Night Operations

Joined team in April 1994

A dream of yours – Work with all the Junior Area Managers to gain the knowledge to work with people to make their jobs easier.

Joe

Joe

Night Operations Manager

Joined team in July 2011

A dream of yours – To finish writing a book about what the employees at Jancoa have taught me about life.

Dawnielle

Dawnielle

Executive Assistant

Joined team in April 2013

A dream of yours – To start a non-profit helping single mothers and their children seize opportunities

Carrie

Carrie

Accounting Manager

Joined team in October 2012

A dream of yours – To travel to Bora Bora

Oriana

Oriana

Recruiting Manager

Joined team in October 2015

A dream of yours – I want to keep growing professionally in JANCOA in order to serve better our clients and employees

Sue

Sue

Startup and Retune Manager

Joined team in December 1999

A dream of yours – to one day retire and travel to Hawaii

Soraya

Soraya

Operations Manager

Joined team in July 1997

A dream of yours – My dream is see both my children graduate from college & to continue to show JANCOA Employees acknowledgment for doing a challenging task or for their specific work performance

Catalina

Catalina

Administrative Assistant

Joined team in October 2014

A dream of yours – My dream is to graduate college and be successful in life.

Diana

Diana

Employee Experience Manager

Joined team in October 2016

A dream of yours – To learn more about the business and the different roles within.

Geily

Geily

Receptionist

Joined team in February 2019

A dream of yours – Be able to own my home, with the help of my new employment with JANCOA .

Mike

Mike

Supply and Equipment Manager

Joined team in March 2013

A dream of yours – Visit with my grandkids